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Instructor-Led Course Schedule - OfficeMate v9 & v10
| The Training department offers a variety of courses on OfficeMate and ExamWRITER. For your convenience, we have listed the available training times for OfficeMate v9 and v10 courses beginning July 1, 2011, below. To view a list of courses and training times for OfficeMate v8 beginning on July 1, 2011, click here. Unless otherwise noted, all courses are one hour in duration. All courses are subject to trainer availability. | |
For answers to training questions, contact Training at officematetraining@eyefinity.com or 1.800.942.5353, option 2. |
The following course schedules are listed on this Web page:
- GS-AS - Setting Up the Scheduler
- GS-RE - Setting Up Recalls
- GS-ISU - Setting Up Insurance
- GS-AL - Attributes and Lens Loader
- GS-PS - Building & Maintaining Your Products & Services Database
- GS-IV - Setting Up Inventory
- GO-AS - Using the Appointment Scheduler
- GO-LO - Managing Your Lab Orders
- GO-PF - Patient Financial Transactions
- GO-IF - Insurance Financial Transactions
- GO-CP - Claims Processing
- GO-VSP - VSP Interface
- GO-IV - Inventory Management
- KR-AEFS - Ask the Expert - Fee Slips & Receipts
- KR-AECP - Ask the Expert - Claims Processing
- KR-AEVSP - Ask the Expert - VSP Interface
- KR-AEIV - Ask the Expert - Inventory
- KR-AEAS - Ask the Expert - Scheduler and Recalls
- KR-AERP - Ask the Expert - Reports, Purchase Orders, and Perpetual Inventory
- KR-AEDP - Ask the Expert - Discounts
- KR-AESE - Ask the Expert - Security
| GS-AS - Setting Up the Scheduler [register] You may find the Appointment Scheduler Setup recorded video tutorial helpful prior to enrolling in this course. |
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| Tuesday Thursday |
6:30am PT 12:00pm PT |
7:30am MT 1:00pm MT |
8:30am CT 2:00pm CT |
9:30am ET 3:00pm ET |
GS-RE - Setting Up Recalls [register] You may find the Marketing, Notes, Recall, and Financial Info Tabs recorded video tutorial helpful prior to enrolling in this course. |
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| Monday Wednesday Thursday |
1:00pm PT 9:00am PT 7:00am PT |
2:00pm MT 10:00am MT 8:00am MT |
3:00pm CT 11:00am CT 9:00am CT |
4:00pm ET 12:00pm ET 10:00am ET |
GS-ISU - Setting Up Insurance [register] You may find the Insurance Setup - Phase One - Percentage recorded video tutorial, Insurance Setup - Phase Two - Maximum Allotments recorded video tutorial, and Insurance Setup - Phase Two - Detailed Benefits recorded video tutorial helpful prior to enrolling in this course. This course is 1.5 hours in duration. |
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| Monday Friday |
10:30am PT 7:00am PT |
11:30am MT 8:00am MT |
12:30pm CT 9:00am CT |
1:30pm ET 10:00am ET |
GS-AL - Attributes and Lens Loader [register] You may find the Attributes recorded video tutorial and Using the Lens Loader recorded video tutorial helpful prior to enrolling in this course. |
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| Thursday Friday |
7:00am PT 10:30am PT |
8:00am MT 11:30am MT |
9:00am CT 12:30pm CT |
10:00am ET 1:30pm ET |
GS-PS - Building & Maintaining Your Products & Services Database [register] You may find the applicable Home Office series recorded video tutorials helpful prior to enrolling in this course. |
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| Monday Tuesday Wednesday |
6:30am PT 8:00am PT 10:00am PT |
7:30am MT 9:00am MT 11:00am MT |
8:30am CT 10:00am CT 12:00pm CT |
9:30am ET 11:00am ET 1:00pm ET |
GS-IV - Setting Up Inventory [register] You may find the Optical series recorded video tutorials helpful prior to enrolling in this course. |
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| Tuesday Friday |
7:00am PT 12:00pm PT |
8:00am MT 1:00pm MT |
9:00am CT 2:00pm CT |
10:00am ET 3:00pm ET |
GO-AS - Using the Appointment Scheduler [register] You may find the applicable Front Desk series recorded video tutorials helpful prior to enrolling in this course. |
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| Wednesday Thursday Friday |
1:00pm PT 10:30am PT 6:30am PT |
2:00pm MT 11:30am MT 7:30am MT |
3:00pm CT 12:30pm CT 8:30am CT |
4:00 ET 1:30pm ET 9:30am ET |
GO-LO - Managing Your Lab Orders [register] You may find the Optical series recorded video tutorials helpful prior to enrolling in this course. |
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| Monday Wednesday |
9:00am PT 11:30am PT |
10:00am MT 12:30pm MT |
11:00am CT 1:30pm CT |
12:00pm ET 2:30pm ET |
GO-PF - Patient Financial Transactions [register] You may find the applicable Billing series recorded video tutorials helpful prior to enrolling in this course. |
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| Monday Tuesday |
6:00am PT 11:30am PT |
7:00am MT 12:30pm MT |
8:00am CT 1:30pm CT |
9:00am ET 2:30pm ET |
GO-IF - Insurance Financial Transactions [register] You may find the applicable Billing series recorded video tutorials helpful prior to enrolling in this course. |
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| Tuesday Thursday Friday |
11:30am PT 6:00am PT 11:30am PT |
12:30pm MT 7:00am MT 12:30pm MT |
1:30pm CT 8:00am CT 1:30pm CT |
2:30pm ET 9:00am ET 2:30pm ET |
GO-CP - Claims Processing [register] You may find the Third Party Processing recorded video tutorial helpful prior to enrolling in this course. This course is 1.5 hours in duration. |
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| Monday Wednesday |
6:00am PT 12:00pm PT |
7:00am MT 1:00pm MT |
8:00am CT 2:00pm CT |
9:00am ET 3:00pm ET |
GO-VSP - VSP Interface [register] You may find the VSP Interface series recorded video tutorials helpful prior to enrolling in this course. This course is 1.5 hours in duration. |
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| Wednesday Thursday |
10:00am PT 9:30am PT |
11:00am MT 10:30am MT |
12:00pm CT 11:30am CT |
1:00pm ET 12:30pm ET |
GO-IV - Inventory Management [register] You may find the Optical series recorded video tutorials helpful prior to enrolling in this course. |
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| Monday Wednesday |
12:30pm PT 8:00am PT |
1:30pm MT 9:00am MT |
2:30pm CT 10:00am CT |
3:30pm ET 11:00am ET |
KR-AEFS Ask the Expert - Fee Slips & Receipts [register] This course is available to all clients at no charge. You may find the Billing series recorded video tutorials and the GO-PF and GO-IF courses helpful before participating in this course. When you register for this course, you will have the opportunity to submit three questions for discussion during the class. |
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| Monday Tuesday |
12:30pm PT 6:00am PT |
1:30pm MT 7:00am MT |
2:30pm CT 8:00am CT |
3:30pm ET 9:00am ET |
KR-AECP Ask the Expert - Claims Processing [register] This course is available to all clients at no charge. You may find the Third Party Processing recorded video tutorial and the GO-CP course helpful before participating in this course. When you register for this course, you will have the opportunity to submit three questions for discussion during the class. |
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| Thursday | 11:30am PT |
12:30pm MT |
1:30pm CT |
2:30pm ET |
KR-AEVSP Ask the Expert - VSP Interface [register] This course is available to all clients at no charge. You may find the VSP Interface series recorded video tutorials and the GO-VSP course helpful before participating in this course. When you register for this course, you will have the opportunity to submit three questions for discussion during the class. |
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| Friday | 9:30am PT |
10:30am MT |
11:30am CT |
12:30pm ET |
KR-AEIV Ask the Expert - Inventory [register] This course is available to all clients at no charge. You may find the Optical series recorded video tutorials and the GO-IV course helpful before participating in this course. When you register for this course, you will have the opportunity to submit three questions for discussion during the class. |
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| Thursday | 12:00pm PT |
1:00pm MT |
2:00pm CT |
3:00pm ET |
KR-AEAS Ask the Expert - Scheduler and Recalls [register] This course is available to all clients at no charge. You may find the Appointment Scheduler Setup recorded video tutorial; the applicable Front Desk series recorded video tutorials; and the GS-AS, GS-RE, and GO-AS courses helpful before participating in this course. When you register for this course, you will have the opportunity to submit three questions for discussion during the class. |
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| Tuesday Friday |
1:00pm PT 10:00am PT |
2:00pm MT 11:00am MT |
3:00pm CT 12:00pm CT |
4:00pm ET 1:00pm ET |
KR-AERP Ask the Expert - Reports, Purchase Orders, and Perpetual Inventory [register] This course is available to all clients at no charge. You may find the Administrative/Reporting recorded video tutorials and Optical series recorded video tutorials and the GS-IV and GO-IV courses helpful before participating in this course. When you register for this course, you will have the opportunity to submit three questions for discussion during the class. |
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| Thursday | 1:30pm PT |
2:30pm MT |
3:30pm CT |
4:30pm ET |
KR-AEDP Ask the Expert - Discounts [register] This course is available to all clients at no charge. You may find the Discount and Package Setup recorded video tutorial the Discounts and Line Additional Data recorded video tutorial helpful before participating in this course. When you register for this course, you will have the opportunity to submit three questions for discussion during the class. This course is 30 minutes in duration. |
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| Tuesday | 7:30am PT |
8:30am MT |
9:30am CT |
10:30am ET |
KR-AESE Ask the Expert - Security[register] This course is available to all clients at no charge. You may find the Setting Up and Maintaining Security recorded video tutorial helpful prior to enrolling in this course. When you register for this course, you will have the opportunity to submit three questions for discussion during the class. |
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| Wednesday | 7:00am PT |
8:00am MT |
9:00am CT |
10:00am ET |



