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Contact Support

Do you have a support question? Before you use the form below to contact support, go to our expansive online knowledge base to see if your question hasn't already been posted with an answer. If you cannot find an answer to your question in our knowledge base, try using one of the other following resources:

• F1 online help
• OfficeMate User's Guide or OfficeMate Reference Guide (http://www.officemate.net/support_om_resources.aspx)
• ExamWRITER Getting Started Guide (http://www.officemate.net/support_ex_resources.aspx)
• OfficeMate Enhancements document (http://www.officemate.net/support_om_resources.aspx)
• ExamWRITER Enhancements document (http://www.officemate.net/support_ex_resources.aspx)
• iTrain 24/7 online video trainings located at http://www.officemate.net/training_om_online.aspx and on your program CD-ROM

The resources above will be able to answer most of your questions. If you are unable to find an answer to your question, enter your information in the following form and we will forward it to the Client Services team. Your question will be answered as soon as possible. Please fill out the form completely and provide your phone number so that we can call you back, if necessary.

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Detailed Description of Support Request

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For additional support information, contact the Client Services team via e-mail at support@officemate.net, phone at 1.800.942.5353, option 1, or fax at 866.808.4791. We are available via phone M-F from 6am–5pm PST.