COS - Support
OfficeMate focuses on delivering the highest levels of client services every day. Our Client Services department is the backbone of a successful, positive relationship between our company and you, our client. Our goal is to continually enhance the level of service provided by our Client Services department. Your calls are answered live by our knowledgeable Client Services team who will assist you with your support issues. Calls are escalated on an “as needed” basis and are routed to client service professionals, programmers, and other appropriate personnel. Every call you make to the OfficeMate Client Services team is logged and saved to create an ongoing user profile history for future reference.
To get help for your OfficeMate Software Solutions product, use one of the following methods:
- Call 800.942.5353 and choose option 1 between 6:00am and 5:00pm PST.
- E-mail support@officemate.net.
- Search for an answer to a question in the Knowledge Base Database.
Hours of Operation
OfficeMate Software Solutions offers toll-free client service from 6:00am to 5:00pm Pacific time. To reach our Client Services team, dial 800.942.5353.
Track-It Login
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