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OfficeMate Offers 4PatientCare for Automated Appointment Confirmation
Irvine, California, March 5, 2003 – OfficeMate Software Solutions, the eyecare industry’s number one practice management software has partnered with 4PatientCare, the leader in internet-based, voice enabled healthcare communications. OfficeMate practices may now benefit from a lower no-show rate by using 4PatientCare’s multi-lingual patient communication tools including friendly human-like appointment confirmations, pre-appointment notifications, practice triggered recalls, and product pick-up notifications. 4PatientCare interfaces with the OfficeMate scheduler to automatically make calls that traditionally have been made by office staff, then faxes or e-mails patient cancellations, confirmations, and reschedules.
OfficeMate Software Solutions President and CEO, C. Edward Buffington, states, “In selecting 4PatientCare, we have partnered with a company that unquestionably offers the ideal blend of technology, ease of use, return on investment, and cost effectiveness. OfficeMate early adopters have already reported impressive results in streamlining the appointment confirmation process and greatly reducing appointment no-shows”. Dr. Ian Lane from Anaheim, CA, states, “The patient response has been overwhelmingly positive, and our office has never been this efficient.”
4PatientCare provides solutions that improve patient care and customer service and lower office costs by using award winning interactive voice recognition technology. 4PatientCare products include voice and web enabled scheduling, reminders and confirmations, recalls, product pick-up notifications, and voice enabled clinical data acquisitions.
OfficeMate Software Solutions is the acknowledged leader in practice management software offering three comprehensive software products including OfficeMate, ReportWRITER and ExamWRITER. The three products seamlessly integrate to provide complete front office management, electronic medical records, and professional and patient communications for ophthalmologists, optometrists, and opticians.
OfficeMate Software Solutions is a wholly owned subsidiary of Marchon Eyewear, which is the world’s largest privately owned producer and distributor of fashion and technologically advanced quality eyewear and sunwear.
For more information, contact
Bill Hatch
OfficeMate Software Solutions
15375 Barranca Pkwy, Building L
Irvine, CA 92618
1.800.269.3666, ext. 5009
bill@officemate.net
