If you posted a patient payment in OfficeMate Administration, you can reverse the payment so that you can correctly post the payment in OfficeMate (at a location). Follow the instructions below to reverse a patient payment:
- Open the Receipts & Adjustments window in Administration.
- Find and select the patient.
- Click History.
- Select the line that contains the payment that you want to reverse and click Reverse/Correct.
- Select Payment Correction from the drop-down menu.
- Click Record.
The patient payment is now reversed. You can now open OfficeMate (in a location) and correctly receive the payment.