Home : Using the Repair CMS CPT Utility & Balance Utility
Q22901 - HOWTO: Using the Repair CMS CPT Utility & Balance Utility

If you downloaded and installed OfficeMate 9.0.10 and created fee slips with lenses that contained two or more attributes, only the first lens attributes were recorded on the Fee Slip window, which caused incorrect insurance balances on the Patient Ledger window. Use the Repair CMS CPT Items Utility and the Balance Utility to correct the incorrect insurance balances on the Patient Ledger window and update the patient, insurance, and fee slip balances.

 

If you recorded adjustments to the fee slips to correct the incorrect insurance charges before you use the Repair CMS CPT Items Utility, the balances may no longer be correct after you use the utility and you will need to make any necessary manual adjustments to the correct the balances (see step 22 below).

 

To download and use the Repair CMS CPT Items Utility and the Balance Utility, ensure that you have upgraded to OfficeMate 9.0.10 or above and follow the instructions below.

 

Note that you only need to use these utilities if you downloaded and used OfficeMate 9.0.10! If you never used version 9.0.10, then you do not need to use these utilities!

 

1.        Close OfficeMate and ExamWRITER on all of your computers.

2.        Go to http://oss.ome.s3.amazonaws.com/OT32578.exe.
The File Download – Security Warning window opens.

3.        Click Save.
The Save As window opens.

4.        Navigate to the location where you want to save the Repair CMS CPT Items Utility and Balance Utility OT32578 executable file (most likely, your OfficeMate Updates folder on your server).

5.        Click Save.
The executable file is downloaded and saved to the location that you specified.

6.        Navigate to the OT32578.exe file saved on your computer in the location that you specified in step 4 (most likely, your OfficeMate Updates folder on your server).

7.        Double-click OT32578.exe.
The Open File – Security Warning window opens.

8.        Click Run.
The WinZip Self-Extractor window opens.

9.        Click Browse, if necessary, and navigate to and select the location of your OMATE32 or OfficeMate folder (often C:\OMATE32 or C:\OfficeMate) and click OK. If the drive and folder location of your OMATE32 or OfficeMate folder is already correctly displayed in the WinZip Self-Extractor window, skip this step.

10.    Click Unzip to unzip the files.

11.    Click OK after the files successfully unzip.

12.    Click Close to close the WinZip Self-Extractor window.

13.    Navigate to the RepairCMSCPTItems.exe file saved on your computer in the location that you specified in step 9 (most likely, your C:\OMATE32 or C:\OfficeMate folder).

14.    Double-click RepairCMSCPTItems.exe.
The Repair CMS CPT Items window opens.

15.    Click Run Update.

16.    Close the Repair CMS CPT Items window after the utility has finished correcting the incorrect insurance balances on the Patient Ledger window.

17.    Double-click Balance.exe.
The Update Balance window opens.

18.    Click Update Balance.

Note: Depending on the number of records in your database, this utility could take awhile to run.

19.    Close the Update Balance window after the utility has finished updating the patient, insurance, and fee slip balances.

20.    Navigate to the 32578.log file that was created after you used the Repair CMS CPT Items Utility and that is saved on your computer in the same location that you specified in step 9 (most likely, your C:\OMATE32 or C:\OfficeMate folder).

21.    Double-click 32578.log.

22.    Take note of the fee slips that are listed in the log file that were corrected by using the Repair CMS CPT Items Utility and review the fee slips in OfficeMate to ensure that they are correct. If you recorded adjustments to the fee slips to correct the incorrect insurance charges before you used the Repair CMS CPT Items Utility, the balances may no longer be correct; make any necessary manual adjustments to the correct the balances.

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Created on 9/1/2010.
Last Modified on 9/1/2010.
Last Modified by Customer Care.
Article has been viewed 1411 times.
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