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CMS Box |
OfficeMate field/window |
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Box 1 |
Setup > Insurance Setup > Insurance Carrier tab > Claim Form tab > Box 1 Insurance Type drop-down menu |
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Box 1A |
Patient Center window > Demographics button > Insurance tab > Detail button > Insured ID (Box 1a) text box |
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Box 2 |
Patient Center window > Demographics button > Last Name (Box 2) and First Name (Box 2) text boxes |
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Box 3 |
Patient Center window > Demographics button > Sex radio button and Date of Birth text box |
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Box 4 |
Patient Center window > Demographics button > Insurance tab > Detail button > Insured Party Last Name and First Name text boxes (if Other or Guarantor is selected as the insured party)
Medicare: Blank if the Insured Party and Patient are the same.
Other Insurances: “SAME” if the Insured Party and Patient are the same. |
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Box 5 |
Patient Center window > Demographics button > Address (Box 5), City (Box 5), State/ZIP (Box 5), and Home Ph # (Box 5) text boxes |
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Box 6 |
Patient Center window > Demographics button > Insurance tab > Detail button > Relationship to Insured (Box 6) drop-down menu |
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Box 7 |
Patient Center window > Demographics button > Insurance tab > Detail button > Insured Party Address, City, State, ZIP, and Home Ph text boxes (if Other or Guarantor is selected as the insured party)
Medicare: Blank if the Insured Party and Patient are the same.
Other Insurances: “SAME” if the Insured Party and Patient are the same. |
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Box 8 |
Patient Center window > Demographics button > Marital Status (Box 8) and Emp. Status (Box 8) drop-down menus |
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Box 9–9D |
Setup > Insurance Setup > Insurance Carrier tab > Claim Form tab > select Yes from the 9d Populate with Secondary Ins radio buttons |
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Box 10 |
Defaults to No. Edit directly on the CMS 1500 form. |
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Box 11 |
Patient Center window > Demographics button > Insurance tab > Detail button > Policy Group (Box 11a) text box |
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Box 11A |
Patient Center window > Demographics button > Insurance tab > Detail button > Insured Party Sex (Box 11a) radio button and DOB (Box 11a) text box (if Other or Guarantor is selected as the insured party)
Medicare: Blank if the Insured Party and Patient are the same.
Other Insurances: Box A populates if the Insured Party and the Patient are different. |
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Box 11B |
Patient Center window > Demographics button > Insurance tab > Detail button > Insured Party Employer (Box 11b) drop-down menu (if Other or Guarantor is selected as the insured party)
Medicare: Blank if the Insured Party and Patient are the same.
Other Insurances: Box B populates if the Insured Party and the Patient are the same and if an employer is recorded. |
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Box 11C |
Patient Center window > Demographics button > Insurance tab > Detail button > Plan Name (Box 11c) drop-down menu (if Other or Guarantor is selected as the insured party)
Medicare: Blank if the Insured Party and Patient are the same.
Other Insurances: Box C populates if the Insured Party and the Patient are different.
To maintain insurance plans: Setup > Insurance Setup > Plan tab |
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Box 11D |
The default is NO, but it is automatically changed to YES if there is another insurance carrier selected in Box 9D. |
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Box 12 |
Patient Center window > Demographics button > Insurance tab > Detail button > Signature On File check box |
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Box 13 |
Patient Center window > Demographics button > Insurance tab > Detail button > Signature On File check box. If the guarantor is not a patient, NO SIGNATURE ON FILE will be displayed in box 13. You can edit this box if necessary. |
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Box 14, Box 15, & Box 16 |
Edit directly on the CMS 1500 form. |
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Box 17 |
Patient Center window > Demographics button > select Professional from the Referred By radio buttons and click the Referred Name button to select a referring provider
The referring provider only populates if the preference is set to Yes by for the insurance carrier: Setup > Insurance Setup > Insurance Carrier tab > Claim Form tab > Box 17 Populate radio button
Or, edit directly on the CMS 1500 form.
To maintain referring providers: Setup > Resource Setup > Referring Dr tab |
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Box 17A |
Setup > Resource Setup > Referring Dr tab > Qualifier (Box 17a) and Other (Box 17a) text boxes |
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Box 17B |
Setup > Resource Setup > Referring Dr tab > NPI Number (Box 17b) text box |
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Box 18 |
Edit directly on the CMS 1500 form. |
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Box 19 |
Fee Slip window > Line Add'l Data button > Note Reference drop-down menu and Item Narrative text box. |
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Box 20 |
Edit directly on the CMS 1500 form. |
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Box 21 |
Diagnosis code in the ICD-9 field on the Fee Slip window |
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Box 22 |
Edit directly on the CMS 1500 form. |
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Box 23 |
Patient Center window > Demographics button > Insurance tab > Detail button > Eligibility tab > Authorization ID text box |
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CMS 1500 form boxes 24A–24J are divided horizontally to accommodate the submission of both the NPI number and another/proprietary identifier during the NPI transition and to accommodate the submission of supplemental information to support the billed service. The top area of the six service lines is shaded and is the location for reporting supplemental information; it is not intended to allow for the billing of 12 lines of service. |
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Box 24A |
Fee Slip window > Date
Or, Fee Slip window > Line Add'l Data button > Service Date text boxes |
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Box 24B |
All Medicare jurisdiction type claims must have box 24b on the CMS 1500 populate with 12. In order to populate box 24b with 12 at the proper time, the place of service is determined in the following order:
a. Patient level place of service (if entered in the insurance information in the Patient Demographic window)
b. Insurance plan level place of service (if entered in the Plan tab of the Insurance Setup window)
- If 12 is entered, CMS 1500 boxes 32, 32a, and 32b are blank
- If 11 is entered, no changes are made to boxes 32, 32a, or 32b
c. Product level place of service (if entered in the Products & Services window) |
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Box 24C |
Products & Services window > Product tab > EMG text box |
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Box 24D |
Fee Slip window > CPT field
Or, Fee Slip window > Line Add'l Data button > Modifier(s) list box
The CPT fields for services are extracted from the modifiers recorded on the Products & Services window: Products & Services window > Products Tab > First Modifier and Second Modifier drop-down menus |
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Box 24E |
Fee Slip window > ICD-9 drop-down menus |
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Box 24F |
Setup > Insurance Setup > Plan tab > Claim Form tab > Box 24f Price Changes drop-down menu
Displays fee slip fee, product cost, product fee, or third party reimbursement charges based on your selection from the Box 24f Price Charges drop-down menu. If you converted from OfficeMate Enterprise 1.x or OfficeMate 8.x or below to 9.x, the default amount displayed is the product fee; if your products and services do not have fees assigned to them, then $0.00 appears in box 24F on the CMS 1500 form. |
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Box 24G |
Fee Slip window > Qty text fields
If you are required to report NDC units, click on the arrow on the right side of box 24J and type the appropriate qualifier in the Box 24 Supplemental Information text box (F2=International Unit; ML= Milliliter; GR=Gram; UN=Unit). |
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Box 24H |
Products & Services window > Product tab > EPDST text box
If there is a requirement for you to report a reason code for EPDST, click on the arrow on the right side of box 24J and select the appropriate reason code from the EPSDT Codes drop-down menu (AV=Available; S2=Under Treatment; ST=New Service Requested; NU=Not Used; Y=Yes; N=No). |
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Box 24I |
Setup > Insurance Setup > Insurance Carrier tab > Claim Form tab > Box 1 Insurance Type drop-down menu, if the type is different than what is already recorded in box 33B. Based on your selection from the Type drop-down menu, the following qualifiers will be populated in the shaded section of the box: Blue Cross–1A, Blue Shield–1B, Medicare–1C, Medicaid–1D, Champus–1H, Commercial–G2, Other–1G.
If required or needed, enter or modify information in box 24I by clicking on the arrow on the right side of box 24J and selecting a qualifier from the drop-down menu. |
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Box 24J |
Setup > Resource Setup > Provider tab > NPI Number (Box 24j) text box
The provider’s NPI number appears in the unshaded section of the box only if it is different than the NPI number recorded in box 33A.
To record supplemental information, you must click on the arrow on the right side of box 24 on the CMS 1500. Type supplemental information in the Box 24 Supplemental Information text box if you are required to report information not already recorded. Follow payer instructions for using qualifiers; when reporting a service that does not have a qualifier, type two blank spaces before typing the information. Do not enter a space between the qualifier and the number/code/information. Do not enter hyphens or spaces within the number/code. To record more than one supplemental item, type the first item, three blank spaces, and then the next item.
If required or needed, enter or modify information in the shaded portion of box 24J by typing the rendering provider ID in the Box 24J Rendering Provider ID text box.
Any supplemental information that you record is populated in the shaded sections of boxes 24A–24G. |
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Box 25 |
Setup > Insurance Setup > Insurance Carrier tab > Claim Form tab > Box 25 Tax ID drop-down menu
To maintain tax IDs: Setup > Resource Setup > Provider tab > SSN Number (Box 25) and EIN Number (Box 25) text boxes |
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Box 26 |
Patient Center > Patient ID field |
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Box 27 |
Setup > Insurance Setup > Insurance Carrier tab > Claim Form tab > Box 27 Accept Assignment radio button |
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Box 28 |
Fee Slip window > Total Charges field |
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Box 29 |
Setup > Insurance Setup > Insurance Carrier tab > Claim Form tab > Box 29 Indicate Patient Payment on Claim and Box 29 Populate Patient's & Primary Insurance Payment radio buttons |
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Box 30 |
Fee Slip window > Total Charges field |
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Box 31 |
Setup > Resource Setup > Provider tab > Professional Sig Box 31 text box
And Setup > Insurance Setup > Plan tab > Box 31 Source drop-down menu |
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Box 32–32B |
Setup > Insurance Setup > Insurance Carrier tab > Claim Form tab > Box 32 Print Address radio button
Or, Patient Center window > Demographics button > Insurance tab > Detail button > Add'l Claim Information tab > CMS Box 32 text boxs and drop-down menus
To maintain location information: Setup > Location Maintenance > Select button > Qualifier (32b) drop-down menu and the Facility ID (32b) text box. |
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Box 33 |
Setup > Insurance Setup > Plan tab > Claim Form tab > Box 33 Print Home Office Address radio button > Box 33 Billing Entity drop-down menu
To maintain billing provider information: Setup > Resource Setup > Provider tab > Last Name (Box 33), First Name (Box 33), Middle Name (Box 33), and Phone # (Box 33) text boxes and the Business (Box 33) drop-down menu
To maintain location information: Setup > Location Maintenance > Select button > Billing Name (33) and NPI Num (33a) text boxes.
If the insurance type is not Blue Cross (1A), Blue Shield (1B), Medicare (1C), Medicaid (1D), Champus (1H), or Commercial (G2), Box 33B is populated with the UPIN #: Setup > Resource Setup > Provider tab > UPIN # text box. |