Home : OfficeMate : Customization : Changing the Duration in Minutes for Services
Q12116 - INFO: Changing the Duration in Minutes for Services

Because of a known issue in OfficeMate v8 and below, you must follow the instructions below to properly change the duration in minutes of a service:

  1. From the main OfficeMate window, click Setup and select Customization.
  2. Click the Procedure Code tab.
  3. Select the procedure code to which you want to change the duration in minutes and change the duration in minutes in the Appt Minutes text box.
  4. Click OK.
  5. Click the Products icon and select Products and Services.
  6. Find and select the service to which the procedure code (from step #3 above) is attached.
  7. Re-select the CPT code (from step #3 above) from the CPT/HCPCS Code drop-down menu. 
  8. Click Save or OK.

In OfficeMate v9 and above, follow the instructions below to properly change the duration in minutes of a service:

  1. Open Administration/Home Office.
  2. Click the Products icon and select Products and Services.
  3. Select Service from the Product Type drop-down menu and search for and select the service to which you want to change the duration in minutes. If you cannot find the service, select the Include Inactive Items check box to search for inactive services; if you need to add a new service, click here. Ensure that you select the same service that is displayed in the Appointment Scheduler.
  4. Type the new duration in minutes in the Duration in Min. text box.
  5. Click Save.

 

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Q10623 - FAQ: How do I add a new service to the Service Setup tab in the Appointment Scheduler?

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Created on 3/29/2007.
Last Modified on 8/9/2011.
Last Modified by Customer Care.
Article has been viewed 4878 times.
Rated 1 out of 10 based on 9 votes.
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