Home : A File Needed for this Program is Currently Being updated. Do You Wish to Wait? Rlisys Message
Q10807 - FAQ: A File Needed for this Program is Currently Being updated. Do You Wish to Wait? Rlisys Message

Problem:

When trying to work in a specific area of the Rlisys program (ie: Daily/Monthly Bookkeeping Report, Monthly Patient Selection, Patient Demographics, Billing/Paid Receipts), an error message displays that A file needed for this program is currently being updated.  Do you wish to wait?

Solution:

The RLISYS program only allows for one user to be in a specific program at a time. Check to see that any other workstations are not in that program. If it is not in use on another workstation, it may have been caused by the program being terminated improperly, which leaves the file that causes this message. If that is the case, go to the Utility Menu>Additional Programs>Utility Delind. It should display a message when it is finished clearing indicator files. Click OK. It is now ready to try again.

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Created on 10/15/2006.
Last Modified on 1/7/2008.
Last Modified by Customer Care.
Article has been viewed 2944 times.
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