Home : How do I reverse a patient payment in OfficeMate v10?
Q25638 - HOWTO: How do I reverse a patient payment in OfficeMate v10?

If you posted a patient payment in OfficeMate Administration, you can reverse the payment so that you can correctly post the payment in OfficeMate (at a location). Follow the instructions below to reverse a patient payment:

  1. Open the Receipts & Adjustments window in Administration.
  2. Find and select the patient.
  3. Click History.
  4. Select the line that contains the payment that you want to reverse and click Reverse/Correct.
  5. Select Payment Correction from the drop-down menu.
  6. Click Record.
    The patient payment is now reversed. You can now open OfficeMate (in a location) and correctly receive the payment.
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Created on 5/16/2011.
Last Modified on 6/4/2012.
Last Modified by Customer Care.
Article has been viewed 1469 times.
Rated 6 out of 10 based on 4 votes.
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