Keep It Running

During this phase of the implementation process, our Customer Care team will help you keep your new software running! The resources that you will use during this phase are outlined below:

• OfficeMate Resources (user's guides, enhancement documents, installation instructions, checklists)
• ExamWRITER Resources (user's guides, enhancement documents, installation instructions, checklists)
• OfficeMate University (Get Ready!, Get Set!, Go! live, instructor-led WebEx courses; Ask the Expert WebEx courses; recorded video tutorials; private courses; onsite training)
• Software Updates at MyInstallCenter
• Knowledge Base (thousands of searchable articles)
• ExamWRITER Educational Events (two-day courses taught around the country)
• Virtual Users' Group Meeting (annual online meeting with over 30 course offerings via WebEx)
• eyeVantage (online collection of key learnings, proprietary tools, and best practices)
• ASMA Renewals