Eyefinity: Keep It Running

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Planning & Preparation

ReorderContacts.com: "ReorderContacts.com saves us an extraordinary amount of staff work time in the office. On top of that, we can offer lower prices online because we get a better wholesale cost on the contacts. For our patients, ReorderContacts.com allows for ease of ordering from the convenience of their home and provides better pricing. By using ReorderContacts.com, we have cut 80% of the time it would normally have taken us to process these orders. All you have to do is go in and set the patients up quickly and you're done."
- Autumn Daste, Beaumont Vision, Portland, OR

Keep It Running

During this phase of the implementation process, our Customer Care team will help you keep your new software running! The resources that you will use during this phase are outlined below:

OfficeMate Resources (user's guides, enhancement documents, installation instructions, checklists)
ExamWRITER Resources (user's guides, enhancement documents, installation instructions, checklists)
Training & Education (Get Ready!, Get Set!, Go! live, instructor-led WebEx courses; recorded video tutorials; private courses; onsite training)
VSP Interface Setup Service
Software Updates at MyInstallCenter
Knowledge Base (thousands of searchable articles)
OfficeMate & ExamWRITER Educational Events (two-and-a-half day courses taught around the country)
Eyefinity Virtual Users' Group Meeting (annual online meeting with over 50 course offerings via WebEx)
eyeVantage (online collection of key learnings, proprietary tools, and best practices)
Maintenance & Support Renewals